New Support System

Support Team
posted this on August 24, 2011, 12:33

In our efforts to continually improve our customer support we have invested in implementing a new Support System to manage all support queries.

How does this affect you?

Should you have any queries with your order in the first instance please visit and follow the instructions and complete the relevant request form.

Once we have received your form you will receive a confirmation email providing you with a support number for future reference.

Our Support Team will investigate the issue raised and contact you by the end of the following working day.

Please note all correspondence regarding your issue will then need to be carried out through our support system.

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